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Guarantee/Returns



Satisfaction Guarantee

To make sure you get everything you expect from Galena Outdoor Products, we back your purchase with our famous 100% Satisfaction Guarantee. You can buy with confidence, knowing that if you're not Completely satisfied with your order when it arrives, you can return it for a prompt exchange or refund. We make this promise to you. The best quality, the best value, the best service. Guaranteed. 


Galena Outdoor Products


Galena Outdoor Products

Returns / Exchanges

Purchases are covered by our 100% satisfaction guarantee policy. If you are not completely satisfied with your order when it arrives, return the item within 30 days of the date of purchase in good working condition and we will refund your money. (shipping not included - outbound or inbound).

Simply email our sales dept atSales@GalenaOutdoorProducts.com and request a Return Authorization Code. Please be sure to include the invoice number and reason for the return. Once you have received a RA#, mark the number on the outside of the package and ship the return UPS or US Postal Service parcel post. For your protection, please insure the package for its full value, COD's are not excepted.

Send returns or exchanges to:
Galena Outdoor Products, 339 Windsor, Bartlett,IL 60103. The return department requests that we allow 2-3 weeks turn around time for the issuance of credit or for the shipping exchange.